TuyaSmart provides innovative smart home ecosystems, including security cameras, smart smoke detectors, and alarm kits connected via an intuitive mobile app.
TuyaSmart is a leading global AI IoT (Internet of Things) platform, powering a vast ecosystem of smart home devices. Driven by the unified Serlêdana TuyaSmart, the brand's connected products range from high-definition wireless security cameras and smart lighting to full home Wi-Fi alarm kits and smoke detectors.
Operating primarily on 2.4GHz network frequencies, TuyaSmart devices focus on accessible smart living, allowing users to intuitively monitor, automate, and protect their homes right from their smartphones. By providing smart modules and powerful cloud services, TuyaSmart enables a seamlessly integrated environment where disparate devices work together efficiently.
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Delete the camera from your app list directly or long-press the reset button on the device for 8 seconds until you hear the voice prompt 'Reset, camera reboot'.
Ensure you are connected to a 2.4GHz Wi-Fi network, as 5GHz networks are not supported. Confirm your router has DHCP enabled, your Wi-Fi password does not contain special characters, and the signal strength is above 80%.
Delete the camera from your app list or press the reset button for 8 seconds. Once reset, configure the camera again using the new router's Wi-Fi network.
Ensure that you have enabled motion detection in your camera's 'Detection Alarm Settings'. Also, check that you have allowed push notifications for the Tuya Smart app in your phone's system settings.
In the app's device list, tap the gateway, go to 'Accessories', and tap 'Add new device'. Within 60 seconds, trigger the sub-device (e.g., motion sensor). The gateway will beep twice when successfully paired.