DIRECTV HR54

Pirtûka Rêwerzê ya DIRECTV HR54 Genie Server

Model: HR54

Pêşde view of the DIRECTV HR54 Genie Server

Wêne 1.0: Pêşî view of the DIRECTV HR54 Genie Server, a black rectangular device with a power button and DIRECTV logo.

1. Destpêk

The DIRECTV HR54 Genie Server is an advanced satellite receiver and digital video recorder designed to enhance your television viewing experience. This model is engineered to support 4K UHD broadcasts and features a built-in Single Wire Multiswitch (SWM) power inserter, which simplifies installation by reducing cable clutter. It offers improved processing speed and a streamlined internal design compared to previous models.

Please note that while this unit does not include traditional component or composite outputs, these functionalities can be achieved using appropriate breakout cables connected to its AV port.

Important Service Information: If you experience any service issues such as crackling, flickering, or intermittent loss of picture on your television, it is advised to contact your service provider immediately. They can reset satellite receiver codes and troubleshoot any configuration errors. For further assistance, contact your provider's support team.

2. Çi di Qutîkê de ye

Upon unpacking your DIRECTV HR54 Genie Server, verify that all the following components are included:

  • DIRECTV HR54 Genie Server Receiver
  • RC7X RF Remote Control
  • Cable HDMI

Additionally, the remote control requires 2 AA batteries, which may or may not be included depending on the package.

3. Guide Setup

Follow these steps to properly set up your DIRECTV HR54 Genie Server:

3.1 Girêdana Fîzîkî

  1. Positioning: Place the HR54 Genie Server in a well-ventilated area, away from direct sunlight or heat sources. Ensure adequate space around the unit for airflow.
  2. Girêdana Kabloya Koaksiyal: Connect the coaxial cable from your SWM (Single Wire Multiswitch) dish setup to the "SAT. IN" port on the back of the HR54 receiver. This unit requires a SWM dish setup with at least five open tuners, even though it uses a single coax line.
  3. Têkiliya HDMI: Connect one end of the provided HDMI cable to the "HDMI" port on the HR54 receiver and the other end to an available HDMI input on your television.
  4. Têkiliya Hêzê: Connect the power cord to the "12V DC POWER INPUT" port on the receiver and then plug it into a wall outlet. The HR54 has a built-in power inserter, eliminating the need for an external one.
  5. Têkiliyên Bijarî:
    • Ethernet: For a wired internet connection, connect an Ethernet cable to the "ETHERNET" port. The HR54 also features built-in Wi-Fi for wireless connectivity.
    • USB: Two USB ports are available for future use or compatible accessories.
    • SATA: An eSATA port is available for connecting an external hard drive for expanded storage.
    • Derketina Dengê Dîjîtal: For digital audio, connect an optical audio cable to the "DIGITAL AUDIO OUT" port.
    • A/V Out: For older televisions requiring analog audio/video, use an appropriate breakout cable (not included) with the "A/V OUT" port.
Mezinkirin view of DIRECTV HR54 Genie Server showing all connection ports

Figure 3.1: Rear panel of the HR54 Genie Server, illustrating the various input and output ports including SAT. IN, A/V OUT, Digital Audio Out, HDMI, Ethernet, USB, SATA, and Power Input.

Close-up view of the DIRECTV HR54 Genie Server's rear ports

Figure 3.2: A detailed close-up of the HR54's rear connectivity, highlighting the SAT. IN, A/V OUT, Digital Audio Out, HDMI, Ethernet, USB, SATA, and 12V DC Power Input ports for clear identification during setup.

3.2 Initial Power On and Activation

  1. Hêzdarkirin: Turn on your television and select the correct HDMI input. The HR54 receiver should power on automatically once connected to power.
  2. On-Screen Prompts: Follow any on-screen instructions that appear. The system will typically guide you through initial setup steps.
  3. Çalakkirin: The receiver will prompt you to activate it. You will need to contact DIRECTV customer service to complete the activation process. Provide them with your account information and the Receiver ID (e.g., 0232 5909 0795) and Serial Number (e.g., C54BD6RT302353) found on the label at the bottom of the unit. If replacing an existing Genie, inform them to deactivate your old receiver.
  4. Hevberdana Kontrola Dûr: Once activated, pair your RC7X RF Remote Control with the HR54 Genie Server. Follow the instructions provided with the remote or on-screen. You may also need to program the remote to control your television's power and volume.
  5. Client Setup (if applicable): If you have additional DIRECTV client boxes (e.g., H25), ensure they are connected and powered on. After the HR54 is fully activated, reboot your client boxes to allow them to connect to the new Genie Server.
Close-up of the serial number and receiver ID label on the bottom of the DIRECTV HR54 Genie Server

Figure 3.3: The product label located on the underside of the HR54 Genie Server, displaying the Receiver ID (0232 5909 0795), Serial Number (C54BD6RT302353), Model (HR54-200), and Manufacturing Date (12/14/16).

4. Telîmatên Operating

The DIRECTV HR54 Genie Server is designed for intuitive operation. Use your RC7X RF Remote Control to navigate the on-screen menus and control your viewtecrubeya.

4.1 Tomarkirin û Lêxistin

  • Five Tuners: The HR54 features five tuners, allowing you to record up to five programs simultaneously while watching a sixth live program or a previously recorded show.
  • Dîska Hişk a 1TB: The integrated 1TB hard drive provides substantial storage capacity for recorded content.
  • Scheduling Recordings: Access the Guide or Menu to browse programs and schedule single recordings or series recordings.
  • Gihîştina Tomaran: Navigate to the "List" or "Playlist" section in the menu to view and play your recorded programs.

4.2 Whole Home Access

The HR54 Genie Server supports DIRECTV's Whole Home DVR service, which requires a small monthly fee. This feature allows you to:

  • Watch recorded programs from your HR54 on any connected client box (e.g., Genie Mini, H25) in other rooms.
  • Pause live TV in one room and resume watching in another.
  • Schedule recordings from any connected client box.

For Whole Home Access to function, all receivers and client boxes must be connected to the same network, either via a DECA (DIRECTV Ethernet Coaxial Adapter) or a hard-wired Ethernet connection.

5. Maintenance

Proper care and maintenance will ensure the longevity and optimal performance of your DIRECTV HR54 Genie Server.

  • Paqijî: Gently wipe the exterior of the receiver with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials.
  • Perwanekirin: Ensure that the ventilation slots on the unit are not blocked. Adequate airflow is crucial to prevent overheating, as the HR54 is designed to run cooler than older models.
  • Nûvekirinên Firmware: The HR54 Genie Server automatically receives firmware updates from DIRECTV. Ensure the unit remains connected to power and the satellite signal to receive these updates.
  • Bisiklêta Hêzê: If you experience minor issues, a simple power cycle (unplugging the unit from power for 15 seconds and then plugging it back in) can often resolve them.

6. Destpêkirin

This section addresses common issues you might encounter with your HR54 Genie Server.

6.1 Pirsgirêkên Hevbeş û Çareserî

  • Wêne/Deng tune ye:
    • Verify all cable connections (HDMI, coaxial, power) are secure.
    • Ensure your TV is set to the correct HDMI input.
    • Perform a power cycle on the HR54 receiver.
  • Crackling/Flickering/Intermittent Loss of Picture:
    • This often indicates a service issue. Contact your DIRECTV service provider immediately for diagnosis and resolution. They can reset receiver codes and troubleshoot configuration errors.
  • Kontrola ji dûr ve bersiv nade:
    • Check and replace the batteries in your RC7X remote control.
    • Re-pair the remote with the HR54 receiver according to the remote's instructions.
  • Pirsgirêkên Aktîvkirinê:
    • If you encounter issues during activation, ensure you have the correct Receiver ID and Serial Number.
    • Contact DIRECTV customer service directly. Be prepared to provide your account details and the receiver's identification numbers.
  • Client Boxes Not Connecting:
    • Ensure the HR54 Genie Server is fully activated and operational.
    • Reboot all client boxes after the HR54 is online.
    • Verify that Whole Home Access is enabled on your DIRECTV account.

For persistent issues not covered here, refer to the official DIRECTV support resources or contact their customer service.

7. Specifications

TaybetîHûrî
Hejmara ModelHR54
NîşanDIRECTV
RengReş
Storage Capacity1 TB Hard Drive
Tuners5
Teknolojiya GirêdanêHDMI, Wired Ethernet, Built-in Wi-Fi
Tevahiya Portên USB2
Input Power12V DC (Built-in Power Inserter)
Babetê Weight6.6 Pound (nêzîkî 3 kg)
Mezinahiyên pakêtê15.5 x 15.25 x 4.5 înç (nêzîkî 39.4 x 38.7 x 11.4 cm)
Pîlên Pêwîst (ji bo dûrvekirinê)2 bataryayên AA
Dîroka Yekem Berdest3 Îlon 2015

8. Garantî û Piştgirî

For information regarding product warranty, please refer to the terms and conditions provided by DIRECTV at the time of service activation or purchase. As this device is typically leased as part of a DIRECTV service agreement, warranty and support are generally handled directly by DIRECTV.

Piştgiriya Xerîdar: For technical assistance, service issues, or activation support, please contact DIRECTV customer service. Their contact information can be found on your monthly billing statement or on the official DIRECTV website.

Returning Equipment: If you are replacing an older DIRECTV receiver, DIRECTV typically requires the return of the old equipment. Failure to return equipment within a specified timeframe (e.g., 7 days) may result in charges. Always inquire about the return process for old equipment when activating a new receiver.

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